I walked in here without an appointment to get my front tires replaced + alignment on my Audi A4 convertible. I was helped quickly and was told it'd be about 2 hours. So I told them to just call me when its ready or if they have any problems and I walked over to Barnes&Noble to kill some time. I got antsy and came back just short of the 2 hours I was told, and found they hadn't started on my car?! Perhaps it was because they weren't able to find my wheel lock (which I can't blame them for, even I kinda forgot where it was), because they came to ask me about it as soon as I sat down in the waiting room. I found it for them and everything was done after another ~30mins. Just a tad longer than I had expected, but no biggie.Per usual, me being too lazy to shop around to see how much my tires should cost, I agreed to whatever they quoted me. Later, I looked up the tires I got and could not find a lower price online! Labor and alignment charges were comparable to other good shops I had frequented back in my wannabe-fast&furious college days. Service was friendly, waiting area has plenty of chairs, free coffee, and magazines.Overall I am very satisfied and will be back!
Tom,Thank you for the business at Tires Unlimited and the nice review.I hope we can continue to provide you with excellent auto service.Looking forward to seeing you again.Jeff
- Tires Unlimited Silicon Valley